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RE/MAX 440
Susan Langenstein
423 North Main Street
Doylestown  PA 18901
 Phone: 267-446-6201
Office Phone: 215-348-7100
Toll Free: 800-360-7100
Cell: 267-446-6201
Fax: 267-354-6816 
susanlangenstein@comcast.net
Susan Langenstein

My Blog

Turn Any Room into a Guest Room

December 14, 2017 1:57 am

Whether you have out-of-town visitors on the way or an unexpected guest who needs to crash for the night, don’t panic if you don’t have an official guest room - you can quickly outfit just about any area into cozy sleeping quarters with a few simple steps:

No bed? No problem! A comfortable sofa will do the trick when you make it as bed-friendly as possible. Remove the back cushions for more space, then make it up with a set of twin sheets, pillows and a comforter, and its sweet dreams in no time!

Choose an area with privacy. If you don’t have a guest room, consider your home office or finished basement. Or, section off an area of your living room or family room with a decorative screen. Anything that makes your guest feel a bit removed from the rest of the house.

Accessorize. Feeling at home in someone else’s home is often about the small touches. So make sure your guest has a few hangers and drawers or shelves to place their clothes, a small table with a lamp that can serve as a nightstand for their book, glasses, keys and other small personal items, access to an outlet for charging their devices, and a small chair where they can relax when not sleeping.

Add necessities. Nothing will make your guests feel more pampered than stocking their space with bed-and-breakfast-like accoutrements. Add a stack of fluffy towels, a set of spare slippers, bottled water and glasses, and a basket packed with shampoo, soap, sunscreen, toothpaste and a spare toothbrush.

Remember, feeling at home is not about how much space a guest has, but how welcome they feel within that space.

Published with permission from RISMedia.


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Deck Your Halls Safely This Holiday Season

December 14, 2017 1:57 am

Decorating your home for the holidays can be great for family bonding and exploring your creative side. However, as you decorate, you should be keeping home safety front and center. To help, Florida Realtors® offers the following tips.

- Illuminate holiday lights only when another adult is home and awake.

- Place all extension cords out of the normal traffic path and do not place furniture on the cords.

- Check electrical decorations to make sure they're in good condition. Replace any decorations that have frayed, that have exposed wires or loose connections. When buying new lights, select products approved by a testing agency, such as Underwriters Laboratories (UL), which is usually indicated by the agency's symbol printed on the package.

- Use decorations made of fire-resistant materials. Artificial trees, garland and tree skirts are often made of this material, but check the package to be sure.

- If you prefer a live tree, remember to water it daily so the needles stay moist and are less likely to catch fire. There are also some plant-food products designed to extend a tree's life, which may help.

- When you open gifts, discard wrapping paper and ribbons in a metal garbage can. In the event of a household fire, excess paper will increase the speed at which the fire spreads.

- Burn candles only when an adult is present. Make sure there is plenty of space between candles and overhead cabinets, use a candle holder large enough to contain the dripping wax and move nearby items that could ignite. Carefully extinguish the flame when leaving the room and – as always – keep matches and lighters out of the reach of children.

- Make sure you have a fire extinguisher in working order, preferably one that will put out all types of fires including electrical and grease fires. Make sure family members know how to use the extinguisher and keep it in an easily accessible place.

- If your home does not have smoke detectors, now is the time to install them. If you already have smoke detectors, check the batteries and replace them if you aren't sure how old they are. Some new-home builders install electrical smoke detectors, which eliminate the need for batteries, but it doesn't protect you or your home during a power outage. Most experts recommend installing at least two battery-operated smoke detectors. You should also consider installing a carbon monoxide detector.

- Discuss escape routes with your family and choose alternate routes in case a preferred exit, such as the front door, is blocked.

Source: http://media.floridarealtors.org.

Published with permission from RISMedia.


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How to Avoid Pipe Damage This Winter

December 14, 2017 1:57 am

Nothing will put a damper on your winter wonderland faster than a busted pipe. But with freezing and thawing all season long, your pipes can take a beating. To help, Best Service offers the following tips to avoid expensive pipe damage:

Look for early signs of hard water – Hard water and issues with scaling can be detected early by keeping an eye on items easily affected by the minerals that may be present in the water. A coffee maker, for example, can provide great early warning signs for hard water. If the maker is failing early in its life due to clogs and requiring multiple descaling treatments, there is a good chance that attention needs to be given to the home's water lines. Noticing spikes in a utility bill with no notable changes in usage can serve as a good indicator that there are leaks in need of attention.

Consider a water-softening system – A water softener is a system that helps lower the hardness of incoming water and therefore, reduces the amount of minerals that can adhere to the inside of pipes and appliances. Purchasing or building a home in a known hard-water area is reason enough to invest in a water softener, and it is best to have it installed and in good operational condition before beginning daily life in the new home.

Install a pressure regulator – Having a pressure regulator installed is a great way to monitor possible clogs and detect any issues before they result in serious damage. As minerals from hard water or other intrusions clog pipes, they restrict water flow and increase pressure on the walls of the pipes. Setting the regulator between 50-70 psi is normal, but noticing pressure between 100 and 120 psi is a sign that something is restricting water flow and may cause damage to the pipes.

Check the landscaping relative to the water lines – In addition to taking hard water into consideration, it is worth noting the approximate distance of trees to the water lines. As pipes age, they can develop tiny cracks and holes that can allow water to begin leaking at rates less detectable by meters and bills. Tree roots, which can grow quite extensively underneath yards in search of water, will sometimes pick up on these sources and try to invade the pipes. These roots can penetrate the cracks in the pipes and begin to grow, clogging the water flow and putting more stress on the already compromised structure of the pipe. If a home is over 25 years old, the piping may be steel or clay. Steel is susceptible to corrosion, and clay is more porous. At this point in their lifespan, both of these materials will be more likely to leak and attract tree roots than modern materials such as PVC or concrete.

Source: Best Service

Published with permission from RISMedia.


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Could You Be Setting Yourself up for a Contractor Scam?

December 12, 2017 1:57 am

From simple maintenance to major renovations, millions and millions of hard-earned dollars will be spent with contractors this year.

So we turned to the National Association of Home Builders (NAHB) for some advice on not only getting the best value for those dollars spent, but for ways to avoid throwing away good money on unscrupulous individuals posing as reputable contractors.

From post-disaster work going on from storm-related damage to wildfire ravaged communities in the west, the NAHB warns that many "fly-by-night" operators will continue pouring into these areas trying to scam distressed homeowners into paying for shoddy repairs or work that they will never show up to perform.

Here are a few warning signs the NAHB asks you to consider when searching for a contractor:

Asks you to sign anything before you've hired them. Look out - they may be trying to get you to sign what is an actual binding contract.

Vastly underbids all other contractors. Such contractors may cut costs on quality, which can end up costing you more when you have to have the substandard work redone.

Cannot provide customer references. Professional contractors should have current references and you should be able to reach those references, not just an answering machine.

Difficulty contacting the contractor. Verify the contractor’s business address, as true professionals have a physical office, mailing address, phone, and email. If they only have a PO box, be wary.

Tells you to obtain building or remodeling permits. Professional contractors go to the county or state offices and get permits for their work themselves. Asking a homeowner to do it is a sign that they are not a legitimate contractor.

The NAHB says if your state requires contractors to be licensed, look them up on the state licensing website even if you've seen a piece of paper that looks like a license. Make sure they don't have a record of consumer complaints lodged with your local Better Business Bureau.

You can find your local home builders association and contact them for a list of reputable contractors in your area. Or search NAHB’s Directory of Professional Remodelers to find a NAHB Remodelers member in your community.

Published with permission from RISMedia.


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How-To Avoid Customer Service Frustration

December 12, 2017 1:57 am

Whether you need to return that new pair of shoes you bought online, or the product you ordered is weeks late, contacting customer service can elicit dread in even the calmest of individuals.

"Contacting your retailer is not something that people look forward to, but it doesn't have to be as frustratingly painful as it used to be. Today, there are more ways than ever for consumers to connect with companies and advancements in technology that help you get faster service," says Rachel Faulkner of Genesys, an expert in customer experience solutions.

Here are five easy tricks that will help you get better, faster customer service:

Send a message instead. Contacting customer service doesn't require sitting on hold for 10 minutes. Dialing into a contact center to speak with a live agent remains popular, but companies also staff communication channels such as text messaging and web chat. You still get the human touch to resolve issues – just without the wait time.

Social channels aren't just for bad reviews. While it can be therapeutic to vent via social media, it's also a great way to reach support centers. Social channels such as Twitter and Facebook may be staffed by senior agents who are empowered to take action immediately on your problem. Feel free to post your positive comments, too!

Don't fear the chatbots. Great strides have been made in artificial intelligence that help systems recognize and quickly address your concerns. Use these advances to your benefit by messaging a chatbot to resolve routine or simple requests for super-fast response time.

Please hold? You don't have to anymore. If given the option, ask for a return call instead of waiting on hold when trying to access customer service over the telephone. It's usually more convenient and will allow you to move on to other things so you're not stuck listening to bad hold music.

Be nice. Customer service agents deal with hundreds of anxious customers a day — and are often on the receiving end of their frustration. Engaging in "small talk" allows agents time to review your case history. If you can be patient for 30 seconds, it may help the call go more smoothly and get your issue resolved faster.

Pro tip: Most agents aren't empowered to fix everything. Some issues need advanced support and can't be resolved by the average support agent. However, you can search the Internet for executive support contact information or ask for customer retention when you dial the main service line, which usually leads to more qualified agents.

Source: Genesys

Published with permission from RISMedia.


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How-To Survive Awkward Holiday Party Talk

December 12, 2017 1:57 am

Looking forward to that holiday party, but not having seven separate conversations about the weather? You're not alone. According to the experts at Toastmasters, "natural" conversations don't come naturally to many of us.

Below are a handful of Toastmasters tips for a more successful party experience.

Look for a friendly face. When arriving at the event or when you're feeling out of place, seek out the people you know and enjoy spending time with. Remember to navigate toward people who seem to be popular, because it's likely they're good communicators and will help you feel at ease.

Watch your body language. Be sure to face the individual who is speaking, make eye contact and nod to let them know you're paying attention, listening and understanding. Refrain from texting or repeatedly checking your phone, as this is disrespectful.

Share your stories. When the timing is appropriate, share your humorous and happy holiday memories. People like to share their own holiday experiences, so this conversation should go over quite well during this time of year.

Set your expectations. It's difficult to have in-depth conversations at holiday gatherings, so prepare for others to join in and even interrupt at times. Conversations will typically be brief so don't expect to resolve any pressing business or personal matters at the event.

Know when and how to exit. Before leaving the event, navigate your way around and try to say a brief hello to the people you haven't had the chance to converse with. Be sure to say thank you to the hosts of the party. They likely put in a great deal of effort in the hopes that you would enjoy yourself.

Source:  www.toastmasters.org/findaclub.
 

Published with permission from RISMedia.


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Pros and Cons of Listing Your Home During the Holidays

December 11, 2017 1:48 am

This time of year, the last thing most folks are probably thinking about is selling or buying a home. That is, except for the thousands of people who are in a position where they need to sell or buy a home.

While this presents a somewhat limited range of opportunities for both home sellers and motivated prospects, there are a number of things to consider if you are among that small but no less important demographic.

At FortuneBuilders, Konrad Sopielnikow blogs that by selling a home during the cold, winter months of the holidays, you can unearth lucrative opportunities that would be difficult to find the rest of the year.

Sopielnikow says the cyclical and seasonal lack of competition, greater flexibility of scheduling for sellers and buyers, and the ability to achieve a quick and profitable outcome are just a few advantages.

He also notes that the end of the year is typically when many businesses offer positions to new employees. As a matter of fact, the US Bureau of Labor Statistics posted a gain of 151,000 jobs in January of 2016.

Sopielnikow suspects in many cases, these were jobs in which the employee relocated. And if there’s one sector of holiday homebuyers who are highly motivated, he says it’s the individual and/or family relocating due to a new job.

So anyone ready to move on from a property quickly can gain the advantage by tapping into this powerful, psychological motivator.

Elizabeth Weintraub at thebalance.com says sellers face a measurably higher challenge at year's end because they will be appealing to a much smaller inventory of buyers who have very specific needs.

Also, both parties' agents might be on vacation or otherwise unavailable in December as markets move into a seasonal slowdown.

But Weintraub counters that this could be a perfect opportunity for anyone marketing a hard-to-sell home, which might rise to the top when there are fewer homes for sale over the holidays.

And if you are selling through to the New Year, she says don't block or cover up important selling features such as fireplace mantels, stairs, stained-glass windows with decorations.

Published with permission from RISMedia.


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Don't Get Scammed by a Faulty Cashier's Check!

December 11, 2017 1:48 am

When selling a big-ticket item like a vehicle or electronics, accepting a cashier's check may seem like a safe bet. However,  Secretary of Banking and Securities Robin L. Wiessmann warns consumers to be privy to a current Counterfeit Cashier's Check Scam.

Wiessmann explains how this scam works:

This scam targets individuals selling expensive items through classified advertising or online auctions.

The counterfeiter, who is often in another country, poses as an interested buyer and offers to pay with a fake cashier's check. After the victim presents the fake check to the bank, the buyer suddenly backs out of the deal and asks for a refund. Because the funds from the check are available from the bank after a few days, the victim assumes the check has cleared and agrees to return the money.

By the time the bank discovers the forgery – which could be up to 60 days later -- the bogus buyer is long gone and the victim must now repay the bank for the amount of the fake cashier's check.

In other cases, the counterfeiter may send a cashier's check for more than the asking price of the item and then ask the victim to wire the "overpayment" back or to a third party.

"There was a time when cashier's checks were considered the next best thing to cash," Wiessmann says. "Today, sophisticated forgeries of this once trusted payment method are being used to bilk private sellers out of large sums of money, and consumers need to be vigilant about the people with whom they are doing business."

Wiessmann points to five tips that can help consumers avoid being robbed by the counterfeit cashier's check scam:

- Understand that although the bank may allow you to withdraw money soon after depositing a cashier's check, that does not mean the check has cleared.

- You are responsible for the funds you deposit until your bank has received the money from the institution where the check originated or the true account holder of the originating check reports the fraud (this could take more than 60 days).

- Be cautious of transactions with strangers who pay with cashier's checks. Make sure to tell the buyer that you will send the item only after the check has cleared.

- Avoid any situation where someone overpays for an item and demands that the extra money be returned.

- Contact the issuing financial institution to verify the check is authentic, being careful not to rely on the contact information printed on the check itself as it may be false. They may be able to more reliably detect a fraudulent check.

Source:  http://www.state.pa.us

Published with permission from RISMedia.


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How to Prep Your Home for a Winter Away

December 11, 2017 1:48 am

Whether you're snow birding it or just jetting to a place with palms for a long weekend, there may be things you should do to protect your home - and save some hard-earned dollars - while you're sipping cool drinks in the sun.

"It can be refreshing to spend winters in a warmer environment, but it's important to remember that your home will stay behind in the cold," says Mike Nicholson, owner of Nicholson Plumbing, Heating & Air Conditioning.

"Taking care to prepare your home to properly withstand the long absence is important during what could be a severe winter. The last thing you want to do is come back from vacation to a home that is flooded because of a broken supply line or appliance malfunction."

Nicholson offers the following as important steps toward winterizing a home:

Save electrical energy. Make sure that all electronics remaining behind such as televisions are not only turned off but are unplugged with any power strips being disconnected as well. This will eliminate any trickle charges and consumption that can add up over long periods. Large appliances, when possible, should be unplugged as well as small appliances such as coffee pots and toasters. Take a walk around the home to inspect the windows and doorframes, searching for any gaps in seals or deteriorated weather stripping that could allow warmth to escape. Finally, figure out what temperature setting will walk the line best between saving money and keeping the home at a safe temperature. A programmable thermostat is a great solution for maintaining the proper temperature within the home.

Prevent potential sanitary issues. Any perishable food items left on counters or inside the refrigerator should be used immediately, taken with, or properly disposed of outside the home. Do not leave behind unemptied trash bins, especially containing food, as these can attract any pests that may infiltrate the home to stay. Flushing out sink traps and disposals is a great way to avoid finding terrible odors upon returning.

Protect the plumbing. Shut off the water at the main valve, and open all faucets to allow them to drain. Leaving faucets open, especially outdoor spigots, will give more room for possible expansion from freezing and may prevent bursting. Make sure to shut off outdoor spigots and protect them with proper insulated covers. Don't forget to disconnect the supply hoses from the washing machine, and drain the water heater and water softener if one is present. Enlisting the aid of a home service professional may be useful if the lines need to be blown out or if there is worry that ancillary items like a sprinkler system may not be properly winterized.

Play it safe. Make sure the home seems occupied throughout extended absences. Forward the mail or ask a friend or relative to pick it up and check in on the home periodically. Arrange in advance to have the driveway plowed in the event of snow or ice to create an occupied appearance. Another great tip is to set a couple of lights on timers - preferably visible to the entrances - so that they will turn on for periods of time and give the illusion of occupancy.

Source: www.nicholson-hvac.com/.

Published with permission from RISMedia.


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5 Ways to Make an Impact on Children

December 7, 2017 1:42 am

(Family Features)--When looking for opportunities to make an impact on the lives of others, selecting a cause to support can be an overwhelming task with so many options to choose from. However, considering opportunities that can change the lives of kids is one way to make a lasting impact for generations to come.

Helping children early on can change the trajectory of their lives, set them up for success and empower them to achieve their dreams. This is especially important for kids living in poverty who are not guaranteed access to things like medical care and quality educations. According to global humanitarian organization Children International, nearly half the world lives on less than $2.50 a day and 1 in 5 kids in the United States lives in poverty.

Consider these ideas to make an impact on children in need now and well into the future:

Become a mentor or coach. A positive role model can make a life-changing difference for a child from disadvantaged circumstances. As a mentor or coach, you can help children explore and nurture their unique talents and guide them toward a successful future.

Volunteer at a local school. Families increasingly rely on two incomes to support their households, which means parents are less available to lend their time to their children's classrooms or schools. At the same time, public school funding is shrinking. As a volunteer, you can help fill these gaps and contribute to bettering the learning opportunities for children in your community.

Sponsor a child. You may be surprised to learn how far a monetary donation can go. For example, Children International supporters can join a monthly giving program and sponsor a child in poverty for $32 per month. Your donation establishes a connection with an individual child who receives access to life-changing benefits like medical care, educational support and life-skills training. The institution is a CharityWatch top-rated organization that serves 250,000 children in 10 countries. If a recurring donation is not right for you, the organization also accepts one-time donations. Learn more at children.org.

Host a foreign exchange student. Education is an important tool that can set kids up for success and help shape available opportunities in the future. Through a foreign exchange program, you can provide opportunities to youths who are working to better themselves through learning. As an added bonus, you and your family can have the chance to learn more about another culture and part of the world you may not be exposed to otherwise.

Donate new or used items. Service organizations such as shelters generally operate on tight budgets and rely on contributions from the community. Gently used items in good condition such as children's clothing of all sizes and warm bedding are generally welcome. Other options include watching for sales to stock up on new items to donate or assembling kid-friendly packages of travel-size toiletries.

No matter how you approach it, putting kids front and center as you look for opportunities to give back can make a difference not only in the short term, but potentially for a lifetime. You can also feel good knowing your gift can have a positive impact on a child's life.

Source: Children International

Published with permission from RISMedia.


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